Automotive Defense Specialists
The Law Firm for the Automotive Repair Industry
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Free ConsultationWe have a confession to make, we love a good James Bond film. No matter what situation Agent 007 is gets in, he manages to use his various talents to get out. Casino Royal is a great example of Bond seeming to lose it all, yet come back from sure disaster. In the film, Bond […]
January 26, 2017 – Santa Monica, California. Automotive Defense Specialists, professional defense lawyers for Bureau of Automotive Repair accusations, citations, and letters, is proud to announce a new archived blog about California Bureau of Automotive Repair letters. Alleged STAR program or SMOG check violations letters may confuse and intimidate an auto repair shop owner.
All professionals have one thing in common and that’s understanding the importance of customer service. How customers are treated can directly affect any business. Whether your profession required a college degree or several years of certified training, you are an expert. A true professional knows customers may pay for skill, but its excellent customer service […]
Santa Monica, California – December 18, 2016. Automotive Defense Specialists, top defense lawyers for Bureau of Automotive Repair accusations, citations, and other issues concerning SMOG and STAR program problems for California automobile repair stations and technicians, is proud to release a timely blog post on so-called ‘accusations.’
Have you seen the show “Undercover Boss?” Corporate leaders disguised as new employees go “undercover” to check how their company is running when they aren’t around. They want to know if employees are properly trained and if managers are following the corporate mission statement. On the show, if a frontline employee goes out of their […]
No one likes to be accused of something, especially something that they didn’t do, or that they did not believe was wrong, unethical, or illegal.