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There’s a right way to handle the Bureau of Automotive Repair, and there’s a wrong way.

Consider this the wrong way: (more…)

I was watching “The Wire” the other day – it was one of the later seasons where they strap a kid to the copy machine and convince him it’s a lie detector test.  You can see the clip below: (more…)

Whenever one of my clients tells me we’re being sued in small claims court, I tell them this is great news. (more…)