When computers hit the masses decades back, people were promised the new technology would make ‘life simpler.’ Eventually, offices would go completely paperless (have they?) and humans would spend less time on menial tasks, allowing them to focus on more creative “mental work” (has that happened?).
We have also been promised advanced technology will make vehicles easier to use. The integrated computer features, such as a touch screen, certainly help with maps, answering calls, and choosing music while on the road. But for auto technicians, smog testing and car repairs have become much more complicated.
If a car fails a SMOG test, it’s the technician’s responsibility to correct the issue so the vehicle can regain emissions compliance. And when it’s time to get under the hood, it can look more like an household junk drawer as opposed to a recognizable engine. Many of today’s cars have engine parts layered on top of one another, making it difficult to access certain areas. And as “smart” as these new cars are, they can also be extremely delicate. Many models have plastic parts that are easily breakable during repairs. On top of that, some the car owners can be ‘delicate’ too and lodge an unfair complaint, putting a tech in the middle of auto repair shop litigation. Between fixing modern cars and dealing with equally difficult customers, a technician could be scratching their head, wondering how things have become so perplexing.
Cars have Become More Complex, and So Have Bar Accusations
Litigation against auto repair shops is on the rise. Sometimes a customer complains about the charges or damage they believe has been done to their car. Often, the final cost of a repair exceeds the original estimate due to unforeseen problems the technician discovers during the repair process. Typically, if an auto repair shop damages a vehicle during repairs, they cover the broken parts, fix the issue, and notify the customer accordingly. STAR-certified SMOG testing and repair shops are in business for the long term and want customers to leave happy. Besides, the last thing any shop wants to do is get involved in auto repair shop litigation, it takes too much time out of a busy work day.
However, BAR accusations happen, and when it does, it’s essential to have an attorney on your smartphone. Because we have defended against citations, SMOG suspensions, invalidations and revocations. In addition, we’ve seen how today’s tech-advanced cars bring on new kinds of accusations from the Bureau of Auto Repair. Whatever car is involved, we’ll be there to defend against any smog testing and repair accusation the Bureau of Auto Repair makes.