Los Angeles, California – October 1, 2023. Automotive Defense Specialists, a team of top-rated lawyers for California auto repair shops and technicians is proud to announce a new post on how to manage relationships with customers and how to interact with the state’s Bureau of Automotive Repair. 
The new post discusses the key issue of when a shop might need to “appeal” if they disagree with a decision from the Bureau of Automotive Repair.
“Repair shops, including those in the ‘STAR’ program, often handle issues with customers. They usually know how to address a customer’s concerns. But if the Bureau of Automotive Repair sends a notice that the shop disagrees with, they might need more guidance,” said lead attorney, William Ferreira from Automotive Defense Specialists. “This might mean working with lawyers who understand the rules to speak with the Bureau and sort things out.”
People in California’s car testing area can read the new post at https://automotivedefense.com/2023/06/05/if-you-have-a-smog-station-in-california-learn-how-to-stay-in-compliance/. The post gives advice on how to handle common problems like customer complaints and Bureau of Automotive Repair notices. Repair shops might get different types of letters from the Bureau, like warnings or even serious charges. Each letter will say when the shop needs to answer it.
If there’s a date for a hearing, it could be a big problem for the shop. Trying to handle a warning or charge alone might not end well. A team of lawyers who know about defending auto repair shops can help. They can also help with cases about undercover cars sent by the Bureau. The Bureau might say a shop made a “testing mistake”, but this can be appealed. Those who want to visit the official information on the STAR program can visit https://www.bar.ca.gov/star/faq, but often the best course of action is to find a law firm that represents smog stations and auto repair shops.
TOP LEGAL TEAM HELPS WITH BUREAU OF AUTOMOTIVE REPAIR APPEALS FOR AUTO SHOPS
Here’s more information about this new and informative post. Smog technicians might face problems like difficult customers or letters from oversight groups. If a car doesn’t pass a test, a customer might disagree. A technician can usually solve this. But if a letter from the Bureau arrives, they might need a more official way to deal with it. A legal team can help figure things out and keep the shop open to help customers. Undercover car cases can involve issues around EGR, timing, EVAP system for LPFET, MIL, bulb, gas, cap, etc. So-called “testing failures” cited by the BAR may also be appealed.
ABOUT AUTOMOTIVE DEFENSE SPECIALISTS
Automotive Defense Specialists is a top law firm representing auto repair facilities, SMOG check stations, and technicians in every facet of their legal needs, including the Bureau of Automotive Repair letters, citations, suspensions, and invalidations. The legal team can help auto shops respond to a Bureau of Auto Repair defense letter. The company offers phone consultations to auto shops, mechanics, technicians, and others facing disciplinary actions from the California Bureau of Automotive Repair.
Tel. (415) 392-2886