Category: Blog

Owning an auto repair and SMOG shop in California, from Irvine to Fremont, San Bernadino to Eureka, and everywhere in between in the “Golden State” can be a demanding yet rewarding endeavor. You’re constantly balancing customer satisfaction, technical challenges, and business operations!

The Bureau of Auto Repair has a job to do, and that’s to ensure SMOG and auto repair shops are following the rules for vehicle emissions standards under the Health and Safety Code . The BAR issues thousands of citations a year. In their zeal, a BAR investigator might cite a small SMOG testing and […]

Youโ€™ve probably heard of secret shoppers. Companies will many times hire people to visit a business with the intention of investigating the quality of service and goods. Understanding how a companyโ€™s โ€œboots on the groundโ€ customers see them is normally a good thing for the business.

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