Seeing STARS? How to Check Your STAR Program Score at the Bureau of Automotive Repair
POSTED October 14, 2016

Seeing STARS? How to Check Your STAR Program Score at the Bureau of Automotive Repair

Lee McDonald Comments Off

According to the Bureau of Automotive Repair, “STAR stations are Smog Check stations that meet higher performance standards established by the Bureau of Automotive Repair. Some STAR stations are licensed to perform only tests, while others are licensed to perform both tests and repairs.

Who You Gonna Call? A Professional Attorney for a Bureau of Automotive Repair Issue or Not?
POSTED October 7, 2016

Who You Gonna Call? A Professional Attorney for a Bureau of Automotive Repair Issue or Not?

Lee McDonald Comments Off

Recently, the movie “Ghost Busters” came out, and with an all female cast, the remake spurred a lot of controversy (at least on the Internet). For anyone who remember the original, the song “Who You Gonna Call,” certainly could “get in one’s head.” “Who you gonna call: GHOSTBUSTERS.”

Leading Law Firm for Bureau of Automotive Repair Defense Cases, Automotive Defense Announces Resource List on Bureau of Automotive Repair
POSTED September 23, 2016

Leading Law Firm for Bureau of Automotive Repair Defense Cases, Automotive Defense Announces Resource List on Bureau of Automotive Repair

Lee McDonald Comments Off

September 23, 2016 – San Francisco, CA. Automotive Defense Specialists, a California law firm of attorneys defending against Bureau of Automotive Repair citations, accusations, and letters, is proud to announce the publication of a resource list for station owners and technicians of official Bureau of Automotive Repair resources.

The Importance of a Free Phone Consultation with a Bureau of Automotive Repair Attorney
POSTED September 23, 2016

The Importance of a Free Phone Consultation with a Bureau of Automotive Repair Attorney

Lee McDonald Comments Off

Ice cream. Let’s talk about Ice Cream! Well, what we mean is, let’s talk about ice cream with respect to how important it is to not only work with an attorney if you’re having a dispute with the Bureau of Automotive Repair, but to do your homework when selecting that attorney, up to and including […]

Be Friendly but Keep Your Mouth Shut: Dealing with Government Agency Representatives
POSTED September 14, 2016

Be Friendly but Keep Your Mouth Shut: Dealing with Government Agency Representatives

Lee McDonald Comments Off

Okay, you know that old adage that if you don’t have something good to say but don’t say anything at all?

Tips for SMOG Check Technicians (vis-a-vis Customers)
POSTED September 7, 2016

Tips for SMOG Check Technicians (vis-a-vis Customers)

Lee McDonald Comments Off

Nowadays, it is a platitude to say that everyone is in the customer service business. For those of us who work in the SMOG check industry, it is easy to think of what we do as being a required service with respect to your customers.