Accusation Dismissed – Winning a Citation Case
Citations can be the death knell of a technician’s career. They can also be the death knell of the shop – losing STAR and by extension 50% of your business.
Follow Up Pass Rate (FPR) Scores and Similar Vehicle Failure Rate (SVFR) Scores and STAR Certification Invalidation
Challenging FPR and SVFR Scores during STAR Invalidation Appeals. If you want to draw the ire of STAR Station Owners in a hurry, you certainly can bring up one of two specific criteria as “grounds for STAR Certification Invalidation” – SVFR and FPR.
Star Certificate Invalidation Letters and the ability to keep STAR During Appeal
I need to inform you about this process, a process, which if handled correctly, will not only ensure continued STAR certification for at least several months, but possibly indefinitely, meaning no loss of STAR Certification.
Protecting Yourself From Technicians Who Pass Undercover Cars with a defect
We’ve written extensively about Citations in the past – STAR implications, additional undercover operations, the “new” hearing process, why citations need to be fought, and how to fight citations.
STAR Certification Invalidation Letters
A discussion of the STAR Certification Invalidation procedures including relevant code sections and thoughts.
The Issue with Bureau’s “One-Year Suspension” Stipulated Settlements
The issues surrounding the Bureau of Automotive Repairs “One Year Suspension” Stipulated Settlements and why they should be avoided.