Tag: Bureau of Automotive Repair Citation

All professionals have one thing in common and thatโ€™s understanding the importance of customer service. How customers are treated can directly affect any business. Whether your profession required a college degree or several years of certified training, you are an expert. A true professional knows customers may pay for skill, but its excellent customer service […]

Auto shop mechanics have a reputation for being tough. Maybe itโ€™s the Hollywood stereotype of the tattooed โ€œgrease monkeyโ€ with muscular arms working on muscle cars. They are portrayed as strong dudes with oil in their veins ready for a fight. In reality, we know many auto technicians are just regular guys and gals who […]

Have you seen the show โ€œUndercover Boss?โ€ Corporate leaders disguised as new employees go โ€œundercoverโ€ to check how their company is running when they arenโ€™t around. They want to know if employees are properly trained and if managers are following the corporate mission statement. On the show, if a frontline employee goes out of their […]

Recently, the movie “Ghost Busters” came out, and with an all female cast, the remake spurred a lot of controversy (at least on the Internet). For anyone who remember the original, the song “Who You Gonna Call,” certainly could “get in one’s head.” “Who you gonna call: GHOSTBUSTERS.”

You are probably a hard-working guy or gal, in the automotive repair industry. You might be a technician, who works for someone else, or you might be a station owner. Regardless, you are a person who lives off of your wits, and has to go to work every day to serve the Almighty Dollar.

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