Tag: Bureau of Automotive Repair Citation

All professionals have one thing in common and that’s understanding the importance of customer service. How customers are treated can directly affect any business. Whether your profession required a college degree or several years of certified training, you are an expert. A true professional knows customers may pay for skill, but its excellent customer service […]

Auto shop mechanics have a reputation for being tough. Maybe it’s the Hollywood stereotype of the tattooed “grease monkey” with muscular arms working on muscle cars. They are portrayed as strong dudes with oil in their veins ready for a fight. In reality, we know many auto technicians are just regular guys and gals who […]

Have you seen the show “Undercover Boss?” Corporate leaders disguised as new employees go “undercover” to check how their company is running when they aren’t around. They want to know if employees are properly trained and if managers are following the corporate mission statement. On the show, if a frontline employee goes out of their […]

Recently, the movie “Ghost Busters” came out, and with an all female cast, the remake spurred a lot of controversy (at least on the Internet). For anyone who remember the original, the song “Who You Gonna Call,” certainly could “get in one’s head.” “Who you gonna call: GHOSTBUSTERS.”

You are probably a hard-working guy or gal, in the automotive repair industry. You might be a technician, who works for someone else, or you might be a station owner. Regardless, you are a person who lives off of your wits, and has to go to work every day to serve the Almighty Dollar.

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